Notice to Consumers – Texas Mental Health Services
In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.
How to Request Your Health Care Records:
You have the right to access your health care records. To request a copy of your records, submit a written request to the practice or your treating clinician. Requests may be made by email, through the secure client portal, or in writing.
Records are provided in accordance with Texas law and applicable privacy regulations.
How to File a Complaint:
The Texas Behavioral Health Executive Council (BHEC) regulates licensed mental health professionals in Texas. Consumers may contact BHEC with questions about licensure or professional standards, or to file a complaint.
Texas Behavioral Health Executive Council
Attn: Enforcement Division
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Phone (Investigations/Complaints - toll-free): (800) 821-3205
Email: [email protected]
Website: https://bhec.texas.gov/contact...
Discipline & Complaints: https://www.bhec.texas.gov/dis...
Consumer Complaints:
Consumers may also file a complaint regarding mental health services with the Texas Office of the Attorney General, Consumer Protection Division:
https://www.texasattorneygener...